Oxygen Nine has been created by a pool of IT professionals.

Thanks to our experience as users of this kind of products, we became familiar with their limits and decided to create a powerful and intuitive tool.

Our staff boasts professionals with proven experience in the development of networking softwares and a strong curiosity for new technologies.

The aim of all our laboratory researches is to enable the IT professional to concentrate on the technical assistance, without worrying about the means to perform it. All the preliminary steps required in the past can be avoided.

Our product Pure Help Desk® focuses on the excellent resolution of all the network infrastructure problems (Nat, router and firewall) lying between the helpdesk operator and the user is experiencing difficulties.

This kind of approach permits a considerable reduction of technical staff costs, a higher productivity and an immediate investment return.